Administrator Pharmacy (YES Programme ) 12 Months Contract

Introduction

A vacancy exist at Medipost Pharmacy for Administrator Pharmacy (Yes Programme) in special meds department, reporting to the Cluster Manager. Primary purpose of the job Administrator related rejections handled professionally and within SOP’s and SLA. Action dairy handling, LIFEDA Mailbox delivery confirmations and follow-up on queries within required timelines

Duties & Responsibilities

Primary purpose of the job

.Compliance with the POPI Act regulations
.Compliance with the GPP as the regulatory principles that governs pharmacy and pharmacy personnel
.Administrator related rejections handled professionally and within SOPs and SLA timelines.
.Action diary handling and follow-up on queries within required timelines.
.Answering of incoming calls or call centre duties.
.Opening of profiles and updating of delivery information as needed
.Assisting with tracking queries received.
.E-mail and telephonic communications with patients, prescribers/Dr’s rooms, medical schemes and .other service provider network (SPN).
.Handling and validation of Section 21 orders.
.Requesting security checks on possible replacement parcels.
.Ensure correct reporting to external service providers on a daily/weekly/ monthly basis as needed.
.Taking patient’s medication orders and following up on deliveries.
.Prescription collections when assisting in Schedule 6.
.Handling or high value items when taking or processing orders

Desired Experience & Qualification
Qualifications
Grade 12.

Required Experience
.No Experience.
.Computer Literacy

Competencies
.Deadline driven.
.Problem solving.
.Attention to detail.
.Analytical skills.
.Ability to work in a team