Compliance Administrator

The Compliance Administrator will provide administrative and operational support to the Compliance function at Dis-Chem Life. Working closely with the Junior Compliance Manager and other business stakeholders, the successful candidate will help maintain accurate compliance records, coordinate regulatory documentation, support monitoring activities and ensure that compliance evidence is properly maintained and readily available for reviews and audits.

The role operates within a regulated insurance environment and involves supporting processes relating to compliance administration, FICA and KYC, financial crime controls, intermediary onboarding and monitoring, representative registration, compliance monitoring and regulatory reporting.

The position requires someone who is organised, detail-oriented and comfortable working with confidential information, structured processes, registers, deadlines and regulatory documentation.

Who Should Apply?

This opportunity is suited to candidates who have a qualification at NQF Level 5 or higher, preferably in Compliance, Risk Management, Business Administration, Legal Studies or a related field.

Candidates should have strong administrative and document-control abilities, good attention to detail and the ability to work with compliance records and regulatory information.

The employer's requirements also state 1–3 years of experience in compliance administration, financial services administration, insurance or a regulated financial services environment. This should be considered carefully by applicants despite the vacancy information identifying the minimum experience level as Entry Level.

Knowledge of FAIS, FICA and POPIA is relevant, while knowledge of the Long-Term Insurance Act and related regulatory requirements is advantageous.

A clear criminal record is listed as essential.

The successful candidate may be responsible for the following:

Compliance Administration, Records and Registers

• Record Management: Maintain compliance registers, trackers, folders and evidence repositories, ensuring information remains accurate and organised.
• Data and Document Control: Capture, update and validate compliance information according to internal standards.
• Compliance Reviews: Conduct checklist reviews to identify missing, expired or incomplete records.
• Audit Readiness: Support document filing and the preparation of evidence required for audits, compliance reviews and regulatory inspections.
• Regulatory Registers: Maintain regulatory obligation registers, compliance calendars, breach logs, complaints registers, gifts and conflicts registers and compliance attestations.
• Evidence Packs: Compile supporting documentation and evidence packs for compliance reviews, audits, regulatory inspections and management reporting.

Intermediary and Advisor Accreditation and Monitoring

• Compile supporting documents and onboarding checklists for intermediary applications.
• Conduct licence checks on intermediaries and assist with ongoing monitoring.
• Maintain the intermediary database and ensure records are accurate, complete and audit-ready.
• Identify and escalate potential compliance risks or concerns found during onboarding and monitoring.

Representative Onboarding and Licence Registration

• Assist with checking, validating and submitting documentation for new representatives.
• Support the registration of representatives on the Dis-Chem Life FSP licence.
• Maintain an accurate Representative Register.
• Keep representative records and regulatory information updated.
• Coordinate with external licensing authorities when registration or licensing issues need to be resolved.

Stakeholder Support

• Provide administrative assistance for compliance-related queries from internal stakeholders.
• Respond to or escalate queries within appropriate timeframes.
• Assist stakeholders in locating, completing and submitting required compliance documentation.
• Follow up on outstanding compliance actions and maintain professional communication with stakeholders.

FICA and Financial Crime Compliance Administration

• Maintain FICA, sanctions screening and KYC records accurately and within required timelines.
• Update FIC reporting evidence, registers and related records.
• Support sanctions screening and KYC administration.
• Escalate screening exceptions, missing documentation and overdue reviews.

Compliance Monitoring and Controls

• Assist with compliance monitoring activities across Dis-Chem Life.
• Track compliance findings and follow up on remedial actions.
• Support internal audits, regulatory inspections and compliance reviews.
• Contribute recommendations aimed at strengthening control frameworks and reducing the risk of regulatory breaches.

Applicants should meet the following requirements:

Qualifications

• Minimum NQF Level 5 qualification.
• A qualification or certification in Compliance, Risk Management, Business Administration, Legal Studies or a related field is advantageous.

Experience

• The employer specifies 1–3 years' experience in compliance administration, financial services administration, insurance or a regulated financial services environment.
• Experience working with compliance records, administrative processes, documentation or regulatory information would be relevant to the responsibilities of the role.

Skills and Knowledge

• Working knowledge of FAIS, FICA and POPIA requirements.
• Knowledge of the Long-Term Insurance Act and related regulatory obligations is advantageous.
• Strong administrative and data-capturing skills.
• Strong filing, reporting and document-control abilities.
• Intermediate to advanced Microsoft Office skills, particularly Outlook, Excel, Word and PowerPoint.
• Strong attention to detail and the ability to work accurately with confidential information.
• Ability to follow structured processes and meet deadlines.
• Clear communication and interpersonal skills.

Personal Attributes

• High level of integrity and ethical conduct.
• Professional judgement and confidentiality.
• Strong analytical and organisational abilities.
• Adaptability and resilience.
• Ability to work under pressure in a deadline-driven environment.
• Self-management and accountability.
• Results-oriented approach.
• Collaborative approach with the ability to work independently.
• Customer-service orientation.
• Ability to operate effectively in both structured and unstructured working environments.

Additional Requirements

• A clear criminal record is essential.

What You Should Prepare Before Applying

Applicants should prepare the documents and information relevant to the employer's application process. These may include:

• An updated CV clearly outlining your qualifications, compliance or financial services experience and relevant administrative skills.
• Copies of relevant qualifications or academic records if requested during the application process.
• Details of relevant experience involving compliance administration, insurance, financial services or regulatory processes.
• Information demonstrating your knowledge of FAIS, FICA, POPIA or other relevant regulatory frameworks.
• Accurate contact details and any additional documentation requested by the employer.

Applicants should not assume that every document listed above is mandatory unless it is specifically requested during the application process.

What You Could Expect

The role provides practical exposure to the administrative side of a compliance function within a regulated insurance business.

Based on the responsibilities provided, the successful candidate can expect to work with compliance registers, regulatory documentation, FICA/KYC records, intermediary and representative information, monitoring activities, evidence packs and compliance-related queries.

The position also provides exposure to internal audits, regulatory inspections, compliance reviews and the tracking of remedial actions.

The employer highlights the opportunity to build a technical and administrative foundation for a longer-term career in compliance.

Benefits and Workplace Offerings

The employer highlights the following workplace and development opportunities:

• Exposure to a compliance function within a growing, regulated insurance business.
• Practical exposure to compliance administration, FICA/KYC, financial crime controls and monitoring support.
• Opportunity to work closely with the Junior Compliance Manager and business stakeholders.
• Development of technical and administrative skills relevant to a career in compliance.
• Exposure to maintaining audit-ready records and supporting effective compliance processes.

Application Process

Applicants interested in this opportunity should follow the application instructions provided by Dis-Chem Life.

1. Review the vacancy requirements carefully and confirm that your qualifications, experience and skills align with the stated criteria.
2. Prepare an updated CV highlighting relevant compliance, administration, insurance or financial services experience.
3. Prepare supporting qualification and other documentation where requested.
4. Use the official application platform or application method provided by the employer.
5. Complete the application accurately and provide the requested information.
6. Review the application before submitting it.
7. Submit the application before the employer's stated closing date, where applicable.

Official Application: [Apply Link Not Provided in Source]

Before You Apply

Before submitting an application, applicants should:

• Check that they meet the minimum NQF Level 5 qualification requirement.
• Carefully consider the stated 1–3 years' experience requirement.
• Review their knowledge of FAIS, FICA and POPIA requirements.
• Highlight relevant insurance, financial services, compliance or administrative experience on their CV.
• Highlight Microsoft Office experience, particularly Excel, Word, Outlook and PowerPoint.
• Make sure their CV demonstrates attention to detail and experience working with confidential information.
• Confirm that they can meet the employer's clear criminal record requirement.
• Ensure that all application information is accurate and up to date.
• Follow the employer's official application instructions.

Vacancy Portal's Application Tip

For this Compliance Administrator position, applicants should make their CV clearly demonstrate accuracy, administration and regulatory awareness rather than simply listing general office skills. If you have worked with compliance registers, KYC/FICA documentation, regulatory records, audits, licensing, data capturing or document control, make these responsibilities easy for the recruiter to identify.

Applicants with limited direct compliance experience should also highlight transferable experience involving confidential information, maintaining accurate records, meeting deadlines, following structured procedures and working with Microsoft Excel or other administrative systems. Where you have studied compliance, risk management, legal studies or financial services-related subjects, make those qualifications and modules clearly visible on your CV.

Source / Official Application

This opportunity was published by Dis-Chem Life.

Applicants should verify the full vacancy details and application instructions through the employer's official recruitment platform before applying.

Official Application: Application link was not provided in the source material.

Company Website: [Official Website Not Provided in Source]

Disclaimer

Vacancy Portal provides this opportunity as an informational resource for job seekers. Applicants should verify the requirements, salary, closing date and application instructions on the employer's official website before applying.

Vacancy Portal is not the recruiting employer and does not guarantee employment, shortlisting or selection.