FAIS Supervisor – Financial Advisor

The FAIS Supervisor will support the Team Leader, Key Individual (KI) and Legal and Compliance function by supervising financial advisors and helping ensure that their sales activities comply with the Financial Advisory and Intermediary Services Act (FAIS) and other applicable regulatory requirements.

The role focuses on the ongoing supervision and competency development of financial advisors. This includes developing supervision plans, conducting competency assessments, maintaining competency and regulatory records, monitoring sales activities, reviewing replacement sales and tracking Fit and Proper requirements such as qualifications, regulatory examinations and CPD progress.

The FAIS Supervisor will work closely with financial advisors and the Legal and Compliance team to identify compliance risks, provide constructive feedback, address competency gaps and support the development of advisors towards independent operation.

The position also offers exposure to compliance leadership and regulatory oversight, with the employer indicating that the successful candidate may develop towards a future Key Individual role through training, mentorship and practical experience.

Who Should Apply?

This opportunity is suited to candidates with experience in the long-term insurance industry, particularly those with backgrounds in compliance, supervision, regulatory oversight or financial advisory work.

The employer requires 3+ years of experience in the long-term insurance industry, with a focus on compliance, supervision or regulatory oversight. Financial Advisor experience is considered an added benefit.

Candidates should have experience with competency management and supervision processes, including maintaining competency registers and conducting supervision sessions.

Applicants should also have experience assessing and monitoring sales performance against regulatory and compliance requirements and providing feedback or performance improvement support to financial advisors.

A minimum NQF Level 5 qualification recognised by the FSCA is required. RE1 / RE5 regulatory examinations are described as beneficial, while FAIS-specific training and additional compliance certifications are highly advantageous.

The ability to speak and understand multiple languages is also required.

The successful candidate may be responsible for the following:

Regulatory Compliance Oversight

• FAIS Compliance: Monitor financial advisors to ensure that their activities comply with FAIS and other applicable regulatory requirements.
• Sales Monitoring: Review daily activities and sales interactions to determine whether advisors are operating within legal and regulatory standards.
• Customer Protection: Help identify practices that could result in misrepresentation or mis-selling and support appropriate corrective action.
• Compliance Defence: Work with the Legal and Compliance team to identify and address compliance concerns within sales practices.

Competency Assessments and Supervision Management

• Supervision Plans: Develop supervision plans for financial advisors who require supervision.
• Competency Assessments: Conduct regular assessments of financial advisors to evaluate their ability to meet FAIS requirements and demonstrate ethical sales practices.
• Competency Register: Maintain and update the competency register.
• Fit and Proper Tracking: Monitor the Fit and Proper status of financial advisors, including relevant qualifications, RE examinations and CPD progress.
• DOFA Vetting: Conduct DOFA vetting for financial advisors.
• Supervision Agreements: Draft and manage supervision agreements.
• Competency Gaps: Provide structured feedback to supervised financial advisors to address identified competency gaps.
• Non-Supervised Advisors: Provide compliance feedback to non-supervised financial advisors where required.
• Training Needs: Identify training requirements and recommend targeted interventions.

Sales Activity Monitoring

• Sales Reviews: Review and evaluate financial advisor sales and transactions for compliance with FAIS and other applicable requirements.
• Mis-selling Prevention: Identify potential misrepresentation and mis-selling risks.
• Replacement Sales: Review replacement sales to ensure that the applicable FAIS requirements are met.
• Ethical Sales Practices: Ensure financial advisors operate according to required legal and ethical sales standards.

Reporting and Feedback

• Monthly Compliance Reports: Prepare detailed monthly compliance reports for the Key Individual and Executive Team.
• Assessment Reporting: Summarise competency assessments, sales monitoring results and compliance findings.
• Recommendations: Provide actionable recommendations relating to training, improvements and corrective measures.
• Performance Feedback: Communicate relevant compliance findings and development requirements to financial advisors.

Communication with Financial Advisors

• Constructive Feedback: Provide financial advisors with clear feedback on compliance and competency issues.
• Compliance Expectations: Reinforce regulatory requirements and establish clear expectations for financial advisor conduct.
• Stakeholder Communication: Communicate effectively with financial advisors, Team Leaders, Managers and the Key Individual.

Financial Advisor Development and Training

• Coaching: Work with financial advisors to identify competency gaps and improve their performance.
• Development: Assist advisors in developing the required competency to transition from supervision to independent operation.
• Training Support: Identify areas requiring additional training and recommend appropriate interventions.
• Performance Improvement: Provide feedback and support where financial advisors need to improve their compliance performance.

Documentation and Record Keeping

• Compliance Records: Maintain accurate and up-to-date records of assessments, evaluations and feedback sessions.
• Competency Documentation: Maintain relevant competency and supervision documentation.
• Audit Readiness: Ensure compliance records are appropriately maintained for reviews and audits.
• Issue Management: Document and assist with addressing identified compliance concerns.

Risk Mitigation

• Risk Identification: Identify potential regulatory and compliance risks within financial advisor activities.
• Corrective Action: Recommend practical corrective measures to minimise legal and regulatory exposure.
• KI Support: Support the Key Individual in addressing compliance issues and maintaining effective regulatory oversight.
• Compliance Culture: Contribute to maintaining ethical and legally compliant sales practices.

Applicants should meet the following requirements:

Qualifications

• Minimum NQF Level 5 qualification recognised by the FSCA.
• RE1 / RE5 regulatory examinations are beneficial.
• FAIS-specific training is advantageous.
• Additional FAIS or compliance certifications are highly advantageous.

Experience

• Minimum 3+ years' experience in the long-term insurance industry.
• Experience should include compliance, supervision or regulatory oversight.
• Financial Advisor experience is an added benefit.
• Experience maintaining a competency register.
• Experience conducting supervision sessions.
• Proven experience assessing and monitoring sales performance against compliance and regulatory standards.
• Experience providing feedback and performance improvement support to financial advisors.
• Experience dealing with competency and supervision requirements.

Skills and Knowledge

• Strong understanding of FAIS and applicable financial services compliance requirements.
• Understanding of Fit and Proper Requirements.
• Knowledge of regulatory requirements applicable to financial advisors.
• Ability to assess sales processes and identify compliance concerns.
• Ability to identify and respond to misrepresentation and mis-selling risks.
• Ability to review replacement sales for regulatory compliance.
• Strong Microsoft Office skills, particularly Excel and Word.
• Ability to analyse data and prepare detailed compliance reports.
• Ability to maintain accurate competency, supervision and compliance records.

Personal Attributes

• Strong integrity and commitment to ethical conduct.
• Meticulous attention to detail.
• Strong verbal and written communication skills.
• Ability to provide clear and constructive feedback.
• Strong coaching and mentoring ability.
• Ability to work with financial advisors and other stakeholders professionally.
• Ability to identify compliance risks and recommend appropriate improvements.
• Adaptability when regulatory requirements, processes or company requirements change.

Additional Requirements

• Ability to speak and understand multiple languages.

What You Should Prepare Before Applying

Applicants should prepare the relevant information and supporting documentation required by the employer. These may include:

• An updated CV showing your long-term insurance experience.
• Details of compliance, supervision, regulatory oversight or financial advisory experience.
• Evidence of your NQF Level 5 or higher qualification where requested.
• Details of RE1 / RE5 examinations, if completed.
• Details of FAIS-specific training or additional compliance certifications.
• Examples of experience maintaining competency registers or conducting supervision sessions.
• Examples of experience monitoring financial advisor or sales performance.
• Information demonstrating experience with coaching, feedback or performance improvement.
• Details of relevant language abilities.
• Accurate contact information and any additional documents requested during the application process.

Applicants should not assume that every document listed above is mandatory unless the employer specifically requests it.

What You Could Expect

The role provides practical exposure to FAIS supervision, financial advisor competency management, regulatory compliance and sales monitoring within a long-term insurance environment.

The successful candidate can expect to work closely with the Team Leader, Key Individual and Legal and Compliance team while directly supporting the supervision and development of financial advisors.

The position involves activities such as competency assessments, supervision planning, Fit and Proper monitoring, DOFA vetting, sales reviews, replacement-sale reviews, compliance reporting and advisor coaching.

The employer also highlights mentorship and training, with a potential development pathway towards a future Key Individual role. This provides an opportunity to gain practical exposure to compliance leadership and regulatory oversight.

Benefits and Workplace Offerings

The employer highlights the following development opportunities:

• Potential progression towards a future Key Individual role.
• Opportunity to work closely with the Team Leader, Key Individual and Compliance Manager.
• Practical exposure to compliance leadership and regulatory oversight.
• Ongoing mentorship and training in regulatory compliance.
• Development of skills relevant to future compliance and leadership responsibilities.

Application Process

Applicants interested in this opportunity should follow the employer's official application instructions.

1. Review the qualification and experience requirements carefully.
2. Confirm that you have relevant long-term insurance experience.
3. Prepare an updated CV highlighting compliance, supervision, financial advisory and regulatory experience.
4. Include your relevant qualifications and FAIS-related certifications.
5. Highlight RE1 / RE5 examinations if completed.
6. Include relevant experience with competency registers, supervision plans, Fit and Proper monitoring or sales compliance.
7. Use the employer's official application platform or application method provided with the vacancy.
8. Review all information before submitting your application.
9. Submit the application before the advertised closing date, where applicable.

Official Application: [Apply Link Not Provided in Source]

Before You Apply

Before submitting an application, applicants should:

• Confirm that they meet the NQF Level 5 FSCA-recognised qualification requirement.
• Carefully review the 3+ years' long-term insurance experience requirement.
• Highlight compliance, supervision or regulatory oversight experience on their CV.
• Clearly explain any Financial Advisor experience.
• Highlight experience maintaining competency registers.
• Mention experience developing or managing supervision plans and supervision agreements.
• Highlight experience tracking qualifications, RE examinations and CPD.
• Include relevant experience with DOFA vetting.
• Explain experience monitoring sales activities and reviewing replacement sales.
• Highlight experience coaching financial advisors and addressing competency gaps.
• Include RE1 / RE5 information where applicable.
• Clearly state relevant language abilities.
• Ensure that the CV demonstrates strong reporting, analytical and Microsoft Office skills.

Vacancy Portal's Application Tip

For this FAIS Supervisor position, applicants should avoid presenting themselves simply as insurance administrators or general compliance employees. The strongest CV will show direct involvement in financial advisor supervision, competency assessment and regulatory monitoring.

If you have maintained competency registers, conducted supervision sessions, monitored Fit and Proper requirements, performed DOFA vetting, reviewed sales or replacement transactions, or coached financial advisors on compliance matters, make these responsibilities prominent in your CV.

It is also useful to show the outcome of your compliance work. For example, instead of simply stating that you "monitored advisors," explain that you reviewed sales activity, identified compliance gaps, provided corrective feedback and followed up on remedial actions. This gives the recruiter a clearer picture of your practical supervisory experience.

Applicants with RE1 / RE5 examinations, FAIS training or other relevant compliance certifications should make these credentials easy to find on their CV.

Source / Official Application

This opportunity was published by [Company Name Not Specified in Source].

Applicants should verify the full vacancy details and application instructions through the employer's official recruitment platform before applying.

Official Application: Application link was not provided in the source material.

Company Website: [Official Website Not Provided in Source]

Disclaimer

Vacancy Portal provides this opportunity as an informational resource for job seekers. Applicants should verify the requirements, salary, closing date and application instructions on the employer's official website before applying.

Vacancy Portal is not the recruiting employer and does not guarantee employment, shortlisting or selection.