Job Description
Discovery is offering an internship opportunity within the Discovery Institute of Training, focusing on Financial Learning & Development.
The internship is designed for graduates who are interested in financial education, financial planning, research, learning content development and the financial services industry.
The successful intern will support the Learning and Development team with researching, developing, reviewing and evaluating financial education content for different audiences. The role provides practical exposure to financial education, digital learning, research, content development and programme evaluation.
The position is based at Discovery's offices in Sandton, Gauteng.
Responsibilities
The intern will support the Learning & Development team across research, content development, quality assurance, evaluation and project coordination.
Key responsibilities may include:
- Conducting research on personal finance and financial education topics such as budgeting, saving, debt, credit, insurance, investing and retirement planning.
- Using credible and current sources and accurately recording references.
- Fact-checking financial information, calculations, statistics and source details.
- Helping translate complex financial concepts into clear and accessible learning content.
- Supporting the development and updating of presentations, workbooks, facilitator guides, activities and case studies.
- Assisting with digital learning content, assessments, campaigns and infographics.
- Helping define learning outcomes and structure content into logical learning journeys.
- Researching the financial education needs and behaviours of different target audiences.
- Helping develop learner profiles, practical examples and realistic financial scenarios.
- Considering differences in financial knowledge, language, accessibility and digital access.
- Contributing ideas to make financial education practical, relevant and engaging.
- Reviewing content for accuracy, clarity, consistency and accessibility.
- Supporting proofreading, quality assurance, source verification and version control.
- Implementing review feedback accurately and maintaining records of changes.
- Supporting the development of objective and evidence-based financial education content.
- Identifying and escalating information that may be inaccurate, outdated, misleading or promotional.
- Supporting the collection and organisation of participation, feedback and evaluation data.
- Assisting with identifying trends and opportunities to improve financial education initiatives.
- Preparing summaries, reports and presentations on activities and outcomes.
- Maintaining organised records and databases of financial education content and research.
- Working with Learning and Development specialists, instructional designers, financial education specialists and subject matter experts.
- Participating in project meetings and maintaining assigned actions and project records.
- Supporting financial education workshops, campaigns, events and activations when required.
- Managing allocated work within agreed deadlines.
- Staying informed about developments in personal finance, financial planning, consumer behaviour and learning design.
Requirements
Applicants should have:
- A completed three-year diploma or undergraduate degree in:
- Financial Planning
- Finance
- Financial Management
- Economics
- Investment Management
- Commerce with a relevant major
- Another closely related financial services field
- No formal work experience is required.
Preference may be given to candidates whose studies included areas such as:
- Personal financial planning
- Consumer finance
- Financial literacy
- Behavioural economics
- Research methodology
- Statistics
- Data analysis
Academic, volunteer or community experience involving research, financial education, content development, tutoring, data analysis or public engagement will be advantageous.
Technical Skills
Applicants should have:
- Working knowledge of Microsoft Word, PowerPoint, Excel and Outlook.
- The ability to conduct structured online research.
- The ability to assess the credibility of information sources.
- Good document and information organisation skills.
- The ability to work accurately with basic data.
The following would be advantageous:
- Basic data analysis or statistical knowledge.
- Experience with digital content tools.
- Exposure to learning platforms.
- Experience with design tools.
- Exposure to generative AI tools.
Personal Attributes
Discovery is looking for candidates who can demonstrate:
- Strong written and verbal communication skills.
- The ability to explain complex financial concepts clearly.
- Good research and analytical skills.
- Critical thinking and problem-solving abilities.
- Strong attention to detail.
- A genuine interest in personal finance and financial behaviour.
- Good organisational and planning skills.
- Effective time management.
- The ability to manage competing priorities.
- A willingness to learn and accept feedback.
- The ability to work independently and as part of a team.
- Good judgement and a willingness to ask questions when uncertain.
- A commitment to ethical and responsible financial education.
- Learning agility and adaptability.
Specific Requirements
Applicants must:
- Meet the applicable internship programme requirements.
- Not have previously completed an internship or graduate programme where this is a formal programme requirement.
- Have strong written and verbal English communication skills.
- Reside in Gauteng.
- Be able to commute to Discovery's offices in Sandton.
What the Intern Will Gain
The internship provides an opportunity to gain:
- Practical experience in financial education.
- Experience developing learning and educational content.
- Exposure to personal financial planning concepts.
- Exposure to the financial services industry.
- Experience in research and quality assurance.
- Experience with digital learning and programme evaluation.
- Guidance and mentorship from experienced professionals.
- Exposure to real financial education initiatives, campaigns and learning solutions.
- Experience working with different specialists and business stakeholders.
What You Should Prepare Before Applying
Applicants should consider preparing:
- Updated CV
- South African ID
- Degree or diploma certificate
- Academic transcript or academic record
- Details of relevant academic projects
- Details of research, tutoring, volunteering or community experience
- Any relevant financial planning, finance or data analysis experience
- Other supporting documents requested by Discovery
Application Process
To apply:
- Review the qualification and internship requirements carefully.
- Confirm that you reside in Gauteng and can commute to Sandton.
- Prepare an updated CV and academic information.
- Visit the official Discovery careers platform.
- Complete the application form accurately.
- Upload the required supporting documents.
- Review your application before submitting.
- Submit your application through the official application platform.
Before You Apply
Make sure that you:
- Have a relevant three-year diploma or undergraduate degree.
- Have an academic background relevant to finance or financial services.
- Have strong written and verbal English communication skills.
- Are comfortable conducting online research.
- Have working knowledge of Microsoft Office.
- Reside in Gauteng.
- Can commute to Discovery's Sandton offices.
- Meet the applicable internship programme requirements.
- Have not previously completed an internship or graduate programme where this is a programme requirement.
Vacancy Portal's Application Tip
For this internship, your CV should demonstrate both your financial knowledge and your ability to research and communicate information clearly. If your studies included financial planning, finance, economics, investment management, statistics or data analysis, make this information easy to find.
You should also highlight relevant university projects, research assignments, tutoring, volunteering or community activities. Since no formal work experience is required, these experiences can help demonstrate your ability to analyse information, explain concepts, work with others and meet deadlines.
If you have used Excel, PowerPoint or other digital content tools, include these skills on your CV. For a financial education role, accuracy is particularly important, so check your CV carefully for spelling, grammar and incorrect information before submitting it.
Source / Official Application
This opportunity was published by Discovery.
Applicants should use Discovery's official careers platform to submit their application.
Employment Equity
Discovery states that its approved Employment Equity Plan and targets will be considered as part of the recruitment process. The company also states that, as an equal opportunities employer, it welcomes applications from people with various disabilities.
Disclaimer
Vacancy Portal provides this opportunity as an informational resource for job seekers. Applicants should verify the qualification requirements, location, programme conditions and application instructions on the employer's official website before applying.
Vacancy Portal does not guarantee employment or acceptance into the internship programme.