Learnership – Long Term Insurance (KZN)

Discovery Health is offering a Long Term Insurance Learnership within its KZN Service Team.

The programme leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification and combines structured learning with practical workplace experience in the financial services industry.

Learners will receive exposure to areas including long-term insurance, client servicing, claims, compliance, business initiatives and call centre operations.

The opportunity is aimed at young people who meet the programme's educational and eligibility requirements and are looking to gain their first formal workplace experience in the financial services

Successful learners may receive practical exposure to the following areas:

Long Term Insurance

• Gain exposure to the Long Term Insurance business.
• Assist with client servicing activities.
• Gain exposure to claims processes.
• Gain an understanding of compliance requirements.
• Participate in relevant business initiatives.

Call Centre and Client Servicing

Learners may be exposed to:

• Medical aid client servicing.
• Claims.
• New business processes.
• Health benefits administration.
• Servicing stakeholders telephonically and through other available channels.
• Resolving customer queries.
• Providing customer-focused service.
• Keeping up to date with product changes.
• Using digital servicing tools and understanding their functionality.
• Working towards service delivery and performance targets.

Applicants must have:

• Grade 12 / Matric.
• Mathematics with a minimum Level 4 (50%).
• English with a minimum Level 4 (50%).
• Mathematics Literacy with a minimum Level 5 (60%).
• A second language with a minimum Level 4 (50%).

An incomplete tertiary qualification may be advantageous.

Specific Requirements

Applicants must:

• Be between 18 and 25 years old.
• Not currently be engaged in post-Matric studies.
• Not have a completed tertiary qualification.
• Not have formal employment experience.
• Not have previously completed a learnership.
• Have effective written and verbal English communication skills.
• Have basic computer skills, particularly Microsoft Excel and Microsoft Outlook.

Part-time informal work experience may be advantageous.

Personal Attributes and Skills

Discovery is looking for candidates who can demonstrate:

• Innovative and critical thinking.
• Problem-solving skills.
• Good attention to detail.
• Accuracy in their work.
• Good time management and planning.
• The ability to prioritise tasks.
• The ability to work under pressure.
• The ability to work independently.
• The ability to work effectively as part of a team.
• A service-focused approach.
• A sense of urgency.
• The ability to adapt to changing circumstances.
• The ability to accept feedback and learn from it.
• A systematic and organised approach to work.

What You Should Prepare Before Applying

Applicants should consider preparing:

• Updated CV
• South African ID
• Grade 12 / Matric certificate
• Matric academic results
• Proof of Mathematics and English results
• Proof of Mathematics Literacy results, where applicable
• Details of any incomplete tertiary studies
• Any other supporting documents requested by Discovery

What You Could Expect

The learnership combines structured theoretical learning with practical workplace experience.

Successful learners will work towards an FETC: Long Term Insurance NQF Level 4 qualification while gaining exposure to the financial services environment.

The programme may provide practical experience in customer service, claims, new business, health benefits administration, long-term insurance, compliance and digital servicing tools.

Learners will also be expected to work towards service delivery and performance requirements while developing their communication, problem-solving, computer and workplace skills.

Application Process

To apply:

1. Review the educational and eligibility requirements carefully.
2. Check that your Matric results meet the required subject levels.
3. Confirm that you meet the age and study requirements.
4. Make sure you have not previously completed a learnership.
5. Prepare an updated CV and Matric certificate/results.
6. Visit the official Discovery careers platform.
7. Complete the application form accurately.
8. Upload the required supporting documents.
9. Review your application before submitting.
10. Submit your application through the official application platform.

Make sure that you:

• Have completed Grade 12 / Matric.
• Meet the required Mathematics, English, Mathematics Literacy and second-language levels.
• Are between 18 and 25 years old.
• Are not currently studying after Matric.
• Do not have a completed tertiary qualification.
• Have not previously completed a learnership.
• Do not have formal employment experience.
• Have basic Microsoft Excel and Outlook skills.
• Can communicate effectively in English.
• Have your Matric certificate and results available.

Vacancy Portal's Application Tip

This learnership is specifically aimed at applicants who are looking to gain their first formal workplace experience, so your CV does not need to be built around a long employment history. Instead, focus on your Matric results, relevant skills, computer literacy, communication abilities and any informal, volunteer or school-related experience that demonstrates responsibility and teamwork.

Pay particular attention to the subject requirements before applying. Check your Matric results against the specified Mathematics, English, Mathematics Literacy and second-language levels. If you have an incomplete tertiary qualification, include it on your CV because the advert indicates that this may be advantageous, while also checking that you still meet the programme's specific eligibility requirements.

Source / Official Application

This opportunity was published by Discovery Health.

Applicants should use Discovery's official careers platform to submit their application.

Employment Equity

Discovery states that its approved Employment Equity Plan and targets will be considered as part of the recruitment process. The company also states that, as an equal opportunities employer, it welcomes applications from people with various disabilities.

Disclaimer

Vacancy Portal provides this opportunity as an informational resource for job seekers. Applicants should verify the qualification requirements, age requirements, location, programme conditions and application instructions on the employer's official website before applying.

Vacancy Portal does not guarantee employment or acceptance into the learnership programme.